Shipping Policy

At NEWESSENTIALSWEAR, we prioritize timely and secure delivery. Our goal is to ensure your order arrives safely and efficiently, no matter where you are in the world.

1. Complimentary International Shipping

We offer free shipping on all orders over $119 to more than 200 countries worldwide. This demonstrates our commitment to providing a convenient global shopping experience.

2. Delivery Timeframes

Shipping times vary by destination. All orders are dispatched via insured international carriers. Estimated delivery ranges are as follows:

  • United States: 8–25 business days

  • Canada & Europe: 8–25 business days

  • Australia & New Zealand: 8–25 business days

  • East Asia: 8–25 business days

  • Southeast Asia: 8–25 business days

  • Middle East: 10–25 business days

  • Latin America: 10–25 business days

Please note these are estimated times. Actual delivery may be affected by customs processing, local holidays, or unforeseen logistical delays.

3. Order Tracking

After your order is shipped (usually within 7 business days), you will receive a confirmation email with tracking details. You can track your shipment via:

  • The tracking link provided in your email confirmation

  • Third-party tracking platforms such as 17Track

4. Missing or Undelivered Packages

If tracking shows delivery but the package is not received:

  • Check with neighbors, building management, or reception areas

  • Inspect any secure delivery spots such as mailrooms or lockers

  • If the package remains missing, contact us immediately at service@newessentialswear.shop

Our support team will help investigate and resolve the issue promptly.

5. Modifying Orders or Shipping Details

Requests to update your shipping address or make order changes must be submitted as quickly as possible. While we will do our best to assist, changes cannot be guaranteed once the order has been dispatched.

6. Customs and Duties

All shipments are sent duty-paid. In the unlikely event that customs fees are charged upon delivery, please provide the official customs receipt for reimbursement.

7. Customer Assistance

For questions about your shipment, tracking, or delivery experience, contact our support team at: service@newessentialswear.shop

We are committed to ensuring every order reaches you safely and efficiently, providing a smooth shopping experience with NEWESSENTIALSWEAR.